“Good things come in small packages. If you want to read a book that may seem more like an autobiography for most maintenance professionals, read Don Nyman’s The 15 Most Common Obstacles to World Class Reliability. Mr. Nyman not only does a superb job summing up the challenges faced by most Maintenance Managers, he provides an easy to understand road map to follow for solutions. Best of all – this book can be read in one or two sittings. Get a copy of this book for all your supervisors, planners, operations and maintenance managers.”
Reliability is dependent upon shared understanding and beliefs. Managers at all levels must understand how their decisions and directions often impact adversely the ability of their organization to achieve and perpetuate Reliability…thereby undermining realization of broad business objectives.
The 15 Most Common Obstacles to World-Class Reliability identifies and explores fifteen cultural obstacles commonly encountered by most organizations in their pursuit of World-Class Reliability. The intent is to provide senior management with a wake-up call. They must address the identified obstacles the people they have charged with pursuit of reliability (middle managers, engineers and functional specialists) can be successful. Otherwise, senior management is its’ own worst enemy. It is a must-read for Senior Managers at all levels (Corporate to Plant and within Plant at Departmental levels).
Examines the larger issues (culture, leadership, commitment, consistency) that functionaries cannot overcome without strong senior management involvement.
Focuses on the managerial leadership, cultural change, organization-wide commitment, and perseverance required to transform the operational environment from reactive to proactive.
Uses illustrations to visually convey Principles and Concepts of Maintenance/Reliability Excellence.
Includes appendices that provide generic tools and plans used to drive the essential change.
Note: It has come to our notice that a few pages in the appendices are not as clear as we would prefer in the eBook version of this title. They should be readable in your printed version, but if not you can click here to download a revised version of this material. Note that this is copyrighted matter, provided solely for use by purchasers of this book, and cannot be duplicated or further distributed without written permission from Industrial Press.
Don Nyman is a recognized Maintenance/Reliability authority. During his long career as plant engineer, corporate executive, and management consultant, he has been instrumental in helping more than 300 organizations improve operational reliability and effectiveness. His influence and contributions have been further expanded through his popular series of seminars and training courses.
Don earned a B.S. from Virginia Military Institute and a M.S. in Industrial Management from Stevens Institute of Technology. He coauthored the best-selling Maintenance Planning, Coordination & Scheduling (Industrial Press, 2001), and he continues to write and still occasionally counsels from his retirement home on Hilton Head Island, South Carolina.
From the Back Cover
The purpose of this book is to reveal and demystify the 15 leading obstacles management commonly encounters in its quest for World-Class Reliability. Why 15? This is the number of obstacles consistently identified whenever comprehensive, maintenance/reliability assessments are conducted. These obstacles relate largely to cultural and environmental “habits” that upper-management must change before more specific reliability efforts by middle managers (line and staff) can be implemented and made to take hold. Thus, the focus and uniqueness of this book is its emphasis on the managerial leadership required to transform reactive operating environments to proactive environments through culture change, universal commitment, and perseverance. Such a transformation is essential if an organization is to achieve World-Class Maintenance and Reliability, which in turn is a necessary ingredient for optimizing asset reliability.
Origin of Identified Obstacles & Insights Presented
Creating a Culture for Reliability
Obstacle 1: Lack of Understanding, Beliefs and Commitment
Obstacle 2: Lack of Integrated Missions, Plans, Goals, etc
Obstacle 3: Emphasis on Cost Reduction vs. Reliability Excellence
Obstacle 4: Failure to Effect the Cultural Change to Pro-Action
Obstacle 5: Insufficient Organizational Stability
Obstacle 6: Lack of Master Plan, Budget and Commitment
Structuring the Maintenance Organization for Reliability
Obstacle 7: Organized for Reaction to Detriment of Reliability
Work Type Organizational Structure
Clarifying Required Asset Capacity and Maintenance Workload
Obstacle 8: No Clear Quantification of Required Asset Capacity
Obstacle 9: No Clear Quantification of Workload & Required Access
Balancing Maintenance Resources & Workload
Obstacle 10: Imbalance of Workload and Authorized Resources
Maintenance Skill Requirements
Obstacle 11: Incumbent Skills Fall Short of Technology Requirements
Souces of Skilled Technicians
The Skills Training Process
Pay for Skills
Obstacle 12: Procurement Focused on Initial Cost; Not Reliability
Obstacle 13: Planning
Insufficient Statement of Expectations
Obstacle 14: The Coordination Process
Obstacle 15: Insufficient Leadership of Job Execution
"Good things come in small packages. If you want to read a book that may seem more like an autobiography for most maintenance professionals, read Don Nyman's "The 15 Most Common Obstacles to World Class Reliability". Mr. Nyman not only does a superb job summing up the challenges faced by most Maintenance Managers, he provides an easy to understand road map to follow for solutions. Best of all - this book can be read in one or two sittings. Get a copy of this book for all your supervisors, planners, operations and maintenance managers." Terrence O'Hanlon, CMRP Reliabilityweb.com, Uptime Magazine