“For more than 15 years, I have been involved with education in the field of sup-ply chain management. The Missing Links has been a real inspiration for showing how to explain both fundamental and advanced concepts of business management, supply chain management, and innovation. The storyline of the book makes it easy to understand the importance and leverage of supply chain management concepts, even for smaller companies. It was a pleasure reading about the development and transformation of a small traditional company into a modern, next-century enterprise. The way innovative concepts and methods have been applied in the book is logical and helps readers quickly get over a steep learning curve. I will definitely recommend this book to my supply chain management students.”--Andrea Walbert, CPIM, CSCP, PLS, CDDP Managing Partner, PMI (Production Management Institute) GmbH