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Workbook for Improving Maintenance and Reliability Through Cultural Change

Workbook for Improving Maintenance and Reliability
Through Cultural Change

Stephen J. Thomas


Note: There is no ebook version of this title.


This is the Workbook. For the main book, click here.


Author Stephen J. Thomas delivers interesting and compelling arguments in Improving Maintenance and Reliability through Cultural Change. Directed at middle managers in the manufacturing and process industries, Thomas explains in 400 pages how to improve maintenance and reliability performance at the plant level. He discusses organizational culture change, demystifies the concepts of internal culture.


Given increasing competition in manufacturing -- in our socially dynamic era -- this is a must-read for managers. His Workbook for Improving Maintenance and Reliability Through Cultural Change accompanies the text and contains exercises that provide an in-depth understanding of the material as it relates to the specific circumstances of an organization


The change dynamic portrayed by Thomas is linked through eight clear elements:

  • Leadership
  • Work process
  • Structure
  • Group learning
  • Technology
  • Communications
  • Inter-relationships
  • Rewards

Thomas effectively demonstrates how managers and companies can break the cycle of failed improvement programs. Using cultural change leads to significant and lasting improvements in plant performance.



  • Logically organized so that the workbook chapters snyc with and complement the corresponding chapters in the book.
  • Works as an effective group-learning tool for use with peers, employees and other managers. Fosters collective thinking about key concepts and relate them to individual efforts.
  • Provides chapter summaries through definitions, charts, and lists.
  • Includes valuable forms that can be copied and used to work through the change process.
  • Contains numerous writing exercises, checklists and work activities, helping to clarify the issues that exist within an organization.
  • Includes an ongoing case study that simulates the change process.

Stephen J. Thomas is a consultant in the area of organizational change and work process improvement who provides experience and knowledge to those who can utilize it to improve.


He writes "Remember that change is not an easy journey, but it is well worth the effort. My books do more than start you down the road, they accompany you on your journey."


The author can be contacted at


  • The Beginning
  • Culture Defined
  • Vision and the Goal Achievement Model
  • Organizational Values
  • Role Models
  • Rites and Rituals
  • The Culture Infrastructure
  • The Elements of Change
  • Leadership
  • Work Process
  • Structure
  • Group Learning
  • Technology
  • Communication
  • Interrelationships
  • Rewards
  • The Web of Cultural Change
  • Assessment and Corrective Action
  • Moving Forward
  • Appendix
  • Bibliography
  • Figure Index
  • Index